Privacy

Subprocessors

Orama sends text to the service providers below, which process it on Orama's behalf under data processing agreements. They use it only to provide their service to Orama and do not use it to train their models. A visitor's question is stored without the asker's identity, with personal details removed, for up to 180 days.

Last updated: 2026-10-09

Orama's subprocessors
Processor	Purpose	Data it receives	Location	Links
OpenAI	Language models that read sources, check content and changes, and write answers, and embeddings that find similar questions and facts by meaning.	Text of the pages and files a business adds as sources, to extract facts and check them for content and plausibility The old and new value of a published fact, with short quotes from the source, when a change is checked A business's published facts, to write answers and to find facts by meaning Visitors' questions after personal details are removed, to write answers and to find similar questions A visitor's question as typed, only when the privacy check finds it may contain personal details, to rewrite it without them Never sent: The identity of the asker, IP addresses, passwords and access keys.	[region]	Privacy policy Data processing addendum
TypeSafe AI	Typed judgments: content checks, the privacy check on visitors' questions, answer reuse and the check that each answer sentence is supported.	Passages of the sources a business adds, for content checks Each visitor question as typed, for the privacy check that looks for personal details A visitor's question with personal details removed, a stored question and its stored answer, to decide whether the stored answer can be reused Each sentence of an answer with the question and the published facts it cites, to check that the sentence is supported Never sent: The identity of the asker, IP addresses, passwords and access keys.	[region]	Privacy policy and data processing agreement [link]